OUR CUSTOMER’S SATISFACTION IS THE MOST IMPORTANT THING.
We guarantee that you will receive an arrangement as shown on our website.
Please do understand and keep in mind that our roses are naturally grown and can look different due to lighting and size.
Because each arrangement is designed specifically for you, we are unable to accept returns. If you would like to cancel an order, you can do so up to one day prior to the scheduled shipping date. Please contact us at firstname.lastname@example.org or 888.498.3434 with any questions, comments or concerns, and a team member will be happy to assist you.
- If a package has been damaged during shipping, we may provide a refund or replacement product after a period of review.